Mocha Bloom Bubu
Shipping Policy – Ajovi’s Closet
At Ajovi’s Closet, we are committed to delivering your order quickly and efficiently.
Processing Time
All orders are processed within 1–2 business days after payment is received.
Shipping Time
Delivery times may vary depending on your location:
Australia: 2–7 business days
International: 7–14 business days
Please note: shipping times may vary during peak periods or due to customs delays.
Shipping Rates
Shipping cost are calculated at checkout based on your location and selected shipping method.
Order Tracking
once your order has been shipped, you will receive a confirmation email with tracking details.
Delays
Ajovi's Closet is not responsible for delay caused by:
Courier service
Custom Processing
Incorrect shipping information provided by the customer
Return & Exchange Policy – Ajovi’s Closet
At Ajovi’s Closet, we take pride in delivering high-quality, carefully crafted pieces. Please read our policy carefully before making a purchase.
Returns
Due to the nature of our products and for hygiene reasons, we do not offer refunds for change of mind. However, we will gladly assist if your item is:
Damaged
Faulty
Incorrect
In this case, please contact us within 48 hours of delivery with clear photos of the issue.
Exchanges
We offer exchanges for:
Incorrect sizing
Approved cases only
Conditions:
Request must be made within 3 days of delivery.
Item must be unworn, unwashed, and in original condition.
All tags must still be attached.
Exchange Process
Customer is responsible for return shipping costs.
Once we receive and inspect the item, your exchange will be processed.
Non-Returnable Items
Worn or used items
Items without tags.
Sale or discounted items.
Damaged or Incorrect Orders
If you receive a damaged or incorrect item:
Email us at ajovisclost24@gmail.com within 48 hours. Include photos + order details
We will resolve this as quickly as possible.
Contact Us
For any return or exchange inquiries: ajovisclost24@gmail.com
Each Ajovi’s Closet piece is carefully inspected and prepared to ensure you receive the highest quality.
